Customer Onboarding Specialist
Overview
We are looking for a highly motivated customer onboarding specialist with fluent English to join our team at WAcademy. You can work remotely from anywhere you like, as long as you have a good, stable internet connection and a computer! Full sales training and a great working environment will be provided for you.
WAcademy is a fast-growing innovative EdTech venture reinventing online education by leading with real-world experience.
Since our inception in 2015, we have developed and refined a unique course style that empowers students to gain valuable, real-world experience by taking on real website and e-shop design projects for small businesses worldwide. With a global team of over 100 employees, thousands of successful graduates, and 30,000+ satisfied SME clients, WAcademy is focused on supporting the growth and success of tomorrow’s great web designers.
WAcademy is a fast-growing innovative EdTech venture reinventing online education by leading with real-world experience.
Since our inception in 2015, we have developed and refined a unique course style that empowers students to gain valuable, real-world experience by taking on real website and e-shop design projects for small businesses worldwide. With a global team of over 100 employees, thousands of successful graduates, and 30,000+ satisfied SME clients, WAcademy is focused on supporting the growth and success of tomorrow’s great web designers.
Job description:
- Contact potential clients by phone and email. You will receive a client list daily. There will be no cold calling, these will be people who signed up to get more information.
- You will need to think smart and be creative to engage your clients.
- Contacting clients in a timely manner and marking your actions on a CRM system.
Requirements:
- Excellent communication skills (you must love talking, listening, and helping).
- Professionalism (you must be polite and representative).
- Fluent in spoken and written English. (This is absolutely crucial).
- Ambitious and determined to achieve set targets.
- 1-year experience in working with clients through phone or e-mails.
- Working knowledge of Microsoft Office tools.
Bonus points:
- Knowledge of WordPress and web development capabilities.
- Knowledge of website hosting.
- Have worked with CRM system before.
Company offers:
- Fixed monthly salary (400-600 Eur netto).
- Monthly bonus based on performance (400 to 1000 Eur netto).
- Remote workplace so you can work from anywhere in the world. We also have offices in Vilnius, Bialystok, and Cluj-Napoca available for all our employees.
- Full corporate training.
- Friendly and supportive team.
- Career growth, progression, and learning development resources.
